Shipping policy
Shipping Information
We mention the estimated delivery time for each piece in the product details page.
- For orders within India, we charge a fixed price of INR. 100. For international deliveries, we charge an amount for shipping (depending on the shipping location, upto INR 3500).
- For deliveries within India all taxes and duties are included in the price of the product listed on the Website.
- For deliveries outside India, customs duties and local taxes have to be paid by customers to our shipping partner at the time of shipment delivery. The amount of duties and taxes depend on the policies of your destination country.
- Delivery Time for your order starts from the date of Order Confirmation.
- Due to unforeseen circumstances, it’s possible that a we may not be able to produce your order piece. In such cases, you will be offered an alternate option / store credit / full refund.
- We use the most reliable courier services for deliveries including BlueDart, DTDC, FedEx etc.
- We would send you a tracking number and link to our courier company with your shipping confirmation email so you can track your order.
- At times, orders can get delayed for reasons outside of our control. If your order is delayed beyond 2 weeks of the estimated Delivery Time for some unforeseen reasons, we will get in touch with you to check if you would still like to continue with your order. For further details on Shipping, please see our Terms of Service.
- There is no Return/Exchange for the order, unless the product is damaged. All products are handcrafted, making the colour/texture/pattern slightly vary from the images shown on the product pages, due to multiple artisan-led techniques and processes involved.